Terms and Conditions

Last reviewed on the first business day of 2026. Next scheduled review on the first business day of the following calendar year. Effective from the date of first publication on www.dynmarkit.com. The version of these Terms posted at the time a proposal is accepted applies to that engagement.

1. About these Terms

These Terms and Conditions (the "Terms") form a legally binding agreement between Dynmark Technosoft ("Dynmark", "we", "us", or "our"), a management consulting firm registered in India with its office at 3rd Floor, Plot K 19, Behind K.C. Memorial Hospital, Durga Das Path, Malviya Marg, C Scheme, Jaipur, Rajasthan 302001, India, and any individual or entity ("Client", "you", or "your") who accesses our website, requests a proposal, or engages us for advisory services.

By using our website or engaging Dynmark for any service, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree to any part of these Terms, please do not use our website or engage our services.

2. Services we provide

Dynmark is an independent management consulting firm. We offer professional advisory services in the following areas:

• Market research and insight
• Strategic consulting, including business planning and transformation
• Supply chain advisory
• Sales and marketing consulting

All engagements are governed by a written proposal or statement of work issued by Dynmark and accepted in writing by the Client. In case of conflict between these Terms and a signed proposal, the signed proposal prevails with respect to that specific engagement.

3. Engagement process

1. Initial enquiry through email, telephone, or the contact form on this website.
2. Scoping conversation to understand the Client's question and constraints.
3. Written proposal from Dynmark setting out scope, timeline, deliverables, fee, currency, and payment schedule.
4. Written acceptance of the proposal by the Client.
5. Invoicing and collection of the first payment as set out in the proposal.
6. Commencement of work by Dynmark.

4. Fees, currency, and payment

Fees for every engagement are set out in the written proposal and are payable in the currency specified in that proposal.

4.1 Currency of invoicing

For Clients located outside India, Dynmark invoices in United States Dollars (USD) or British Pounds Sterling (GBP) at the Client's preference, confirmed before the engagement begins. Indian Clients are invoiced in Indian Rupees (INR).

4.2 Accepted payment methods

We accept payment through the following methods:

• International credit and debit cards issued under the Visa, Mastercard, and American Express networks, processed through our authorised payment gateway.
• SWIFT wire transfer to our designated bank account.
• Unified Payments Interface (UPI) and domestic bank transfer for Clients in India.

4.3 Payment schedule

Unless otherwise agreed in writing, fifty percent of the engagement fee is invoiced and payable at the start of the engagement, with the balance invoiced on delivery of the final output. Retainer engagements are invoiced monthly in advance.

4.4 Taxes and expenses

All fees are exclusive of applicable taxes, travel, and reasonable out of pocket expenses, which are billed at cost. Taxes, where applicable, are added to the invoice in the currency of invoicing.

4.5 Late payment

Invoices are payable within fourteen days of the invoice date unless a different term is agreed in writing. Dynmark reserves the right to suspend work on any engagement where an undisputed invoice remains unpaid beyond its due date.

5. Client responsibilities

For every engagement, the Client agrees to:

• Provide timely access to the information, data, and people needed to complete the work.
• Nominate a single point of contact authorised to make decisions within the agreed scope.
• Review deliverables in good faith and within the feedback windows set out in the proposal.
• Respect the confidentiality of Dynmark's methodologies, templates, and supporting materials.

6. Confidentiality and intellectual property

Every engagement is covered by a mutual obligation of confidentiality. Dynmark treats all Client information as strictly confidential and will not share it with any third party without the Client's written permission, save where required by applicable law.

Deliverables produced specifically for the Client under an engagement belong to the Client once the final invoice has been settled. Dynmark retains ownership of its underlying methodologies, templates, know how, and any general insights developed in the course of its business.

7. Limitation of liability

Dynmark provides its services with reasonable skill and care consistent with professional management consulting practice. Recommendations are based on information available at the time of the engagement, and the decision to act on any recommendation rests with the Client.

To the maximum extent permitted by applicable law, Dynmark's total liability to the Client for any claim arising out of or in connection with an engagement shall not exceed the total fees actually paid by the Client to Dynmark for the specific engagement giving rise to the claim. Dynmark is not liable for indirect, consequential, or loss of profit damages.

8. Termination

Either party may terminate an engagement by giving fourteen days written notice. On termination, the Client is liable for all fees accrued for work performed up to the termination date, plus any non cancellable third party costs already committed by Dynmark on the Client's behalf.

Dynmark may terminate any engagement with immediate effect if the Client acts in breach of these Terms, fails to pay an undisputed invoice by its due date, or requests work that would require Dynmark to breach applicable law or professional ethical standards.

9. Force majeure

Neither party is liable for any delay or failure to perform its obligations resulting from events beyond its reasonable control, including natural disasters, pandemics, acts of government, disruption to banking or payment systems, or failures of public infrastructure.

10. Governing law and dispute resolution

These Terms are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or any engagement shall first be addressed through good faith negotiation between the parties. Failing resolution, the dispute shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996, seated in Jaipur, Rajasthan, India, with proceedings conducted in English.

11. Changes to these Terms

Dynmark may update these Terms from time to time. The version posted on www.dynmarkit.com at the time an engagement is accepted applies to that engagement. Material changes are communicated by updating the effective date at the top of this page.

12. Contact us

For any questions about these Terms, please contact us:

• Email: info@dynmarkit.com
• Telephone: +91 7023139797
• Post: 3rd Floor, Plot K 19, Behind K.C. Memorial Hospital, Durga Das Path, Malviya Marg, C Scheme, Jaipur, Rajasthan 302001, India