Privacy and Cookies Policy
How Dynmark Technosoft collects, uses, and protects your personal information, and how we use cookies on this website.
1. About this policy
Dynmark Technosoft ("Dynmark", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy and Cookies Policy explains what information we collect, why we collect it, how we use it, how we protect it, and the rights you have over it.
By using our website or engaging Dynmark for any service, you acknowledge that you have read and understood this policy.
2. Who we are
Dynmark Technosoft is a Sole Proprietorship registered in the Republic of India, operating as an independent management advisory practice since 2016. The firm is registered with the Ministry of Micro, Small and Medium Enterprises, Government of India, and the Udyam Registration number is provided in writing to every prospective client at proposal stage. We are the data controller for any personal information you provide to us through our website, by email, by telephone, or in the course of any engagement.
Contact details:
- Email: info@dynmarkit.com
- Telephone: +91 7023139797
- Post: 3rd Floor, Plot K 19, Behind K.C. Memorial Hospital, Durga Das Path, Malviya Marg, C Scheme, Jaipur, Rajasthan 302001, India
3. Information we collect
We collect only the information we need to respond to your enquiry, deliver our services, and meet our legal and regulatory obligations. The categories of information we typically collect are set out below.
3.1 Information you provide directly
- Your name, email address, telephone number, company name, country, and the content of your message when you contact us through the enquiry form, by email, or by telephone.
- Information you share during the course of an engagement, including any information about your business needed to deliver our services.
- Billing information, including invoicing details and preferred currency for payment (USD, GBP, or INR).
3.2 Information collected automatically
- Technical information such as your IP address, browser type, device type, operating system, referring website, pages visited, and time spent on the site.
- Cookies and similar technologies as described in section 8 below.
3.3 Information from third parties
From time to time we may receive information about you from publicly available sources such as professional networking sites and company registries, where this is relevant to a potential engagement.
4. How we use your information
We use your personal information for the following purposes:
- To respond to your enquiries and provide the information you have requested.
- To prepare proposals, contracts, and other engagement documents.
- To deliver our advisory services and communicate with you during an engagement.
- To raise invoices and collect payment in the agreed currency.
- To keep records required by applicable law, including tax, accounting, and anti money laundering regulations.
- To improve the content and functioning of our website.
- To send occasional professional updates to clients and contacts who have expressed an interest in our work. You can unsubscribe from any such communication at any time.
5. Payment information and card data
When you pay an invoice by credit or debit card, your card details are collected and processed directly by our authorised payment gateway partner, not by Dynmark. We do not see, store, or have access to your full card number, expiry date, or card verification value (CVV) on our systems. Our payment gateway partner is responsible for the secure handling of card information in accordance with the Payment Card Industry Data Security Standard (PCI DSS).
For Clients paying by SWIFT wire transfer, we receive and store only the information necessary to reconcile the payment with the relevant invoice.
6. How we share your information
We do not sell, rent, or trade your personal information. We share your information only in the limited circumstances below:
- With our payment gateway and banking partners, solely to process payments and reconcile invoices.
- With professional advisers such as our auditors, lawyers, and tax advisers, where needed to run our business.
- With regulatory, tax, or law enforcement authorities where we are legally required to do so.
- With your explicit consent, for any other purpose disclosed to you at the time of collection.
6A. Categories of third party service providers we rely on
To run the practice we rely on a small number of carefully chosen third party service providers. Each provider is engaged under a written contract that limits its use of your information to the service it performs for us, and each is selected for its track record on security and confidentiality. Rather than publishing a list of vendor names that can change over time, we commit to sharing the current list in writing to any client or prospective client on written request.
The categories of providers we rely on are set out below. For the specific provider name in use at the time of your enquiry, please write to info@dynmarkit.com and we will send a current list by return email.
| Category | Purpose |
|---|---|
| Website hosting | Secure cloud hosting with a reputable provider. Servers located in a region with strong data protection law. |
| Business email | Enterprise grade business email, with transport layer encryption and two factor authentication required on every account. |
| Payment gateway for international cards | An authorised payment gateway that is certified to the Payment Card Industry Data Security Standard (PCI DSS), processing Visa, Mastercard, and American Express. |
| Banking partner for SWIFT settlement | A scheduled commercial bank in India authorised to receive foreign currency inward remittance under the applicable Reserve Bank of India guidelines. |
| Engagement records and proposal tracking | A confidential record of enquiries, proposals, and engagement history, held in a system accessible only to the Proprietor and engagement leads. |
| Accounting and invoicing | An accounting system used to raise invoices, track payments, and maintain statutory records required by Indian tax law. |
| File storage for client deliverables | Encrypted cloud storage with access restricted to the engagement team for the duration of the engagement. |
| Transactional email delivery | A reputable transactional email service used only to send confirmation and engagement notification emails to clients. |
We review the list of providers at the start of every calendar year, and at any point during the year if a provider is added, removed, or replaced. The current list can be requested in writing at any time.
7. International transfers
Dynmark is based in India and our primary systems and records are held there. If you are based outside India, please note that any personal information you share with us will be transferred to and processed in India. We apply appropriate safeguards and confidentiality commitments to protect your information regardless of where it is processed.
8. Cookies
Our website uses a small number of cookies and similar technologies to make the site function properly and to understand how visitors use it. You can control cookies through your browser settings at any time.
8.1 Essential cookies
These cookies are required for the basic operation of our website, such as remembering form input or maintaining the state of the navigation menu on mobile devices. The site does not function correctly without them.
8.2 Analytics cookies
We use analytics cookies to understand how visitors interact with our website so we can improve the content and user experience. This information is aggregated and does not identify you personally.
8.3 Managing cookies
Most web browsers allow you to manage cookie preferences through their settings. You can block or delete cookies at any time. Please note that disabling essential cookies may affect the functioning of our website.
9. How long we keep your information
We keep personal information only for as long as necessary for the purposes set out in this policy. Specifically:
- Enquiry information is kept for up to twenty four months from the date of last contact, then deleted unless an engagement has begun.
- Engagement records and related financial documents are kept for the period required by Indian tax and corporate law, currently eight years from the end of the relevant financial year.
- Website analytics data is aggregated and retained for up to twenty six months.
10. Security
We apply reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. These include access controls, encrypted storage for sensitive files, secure email practices, and staff training on confidentiality.
11. Your rights
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of any information that is inaccurate or incomplete.
- Request deletion of your personal information, subject to our legal retention obligations.
- Object to or restrict certain uses of your personal information.
- Withdraw consent to any processing for which consent is the legal basis.
To exercise any of these rights, please contact us at info@dynmarkit.com. We will respond within a reasonable period, and in any event within thirty days of receiving your request.
12. Children
Our website and services are not directed to children under the age of eighteen. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will remove the information promptly.
13. Changes to this policy
We may update this Privacy and Cookies Policy from time to time. The latest version is always posted on this page with the effective date at the top. Material changes are communicated through our website and, where appropriate, by email to existing Clients.
14. Contact us
For any questions about this policy or the way we handle your personal information, please contact us at info@dynmarkit.com or write to us at the address listed above.
Your trust matters to us. Dynmark has built its practice on the discretion and care with which we handle client information. If you have any concerns about the way we are using your personal information, please contact us directly before escalating to any external authority, and we will work with you to resolve them.