Refund and Cancellation Policy
At Dynmark Technosoft, we strive to deliver quality services tailored to meet our clients' expectations. However, our refund and cancellation policies are designed to ensure clarity and fairness in all transactions.
Only services purchased directly from the official Dynmark Technosoft are eligible for exchange. Services acquired through third-party platforms are not covered under this policy. If you have any questions or require clarifications regarding our policies, please reach out to us via email at info@dynmarkit.com . Kindly allow 48-72 working hours for a response. You will receive a confirmation through email or phone call once your request is processed.
Terms and Conditions:
Proof of Purchase:
- All requests for refunds, exchanges, or cancellations must be accompanied by a copy of the original invoice.
Refund Policy:
- Refunds are not applicable once a project is approved and initiated.
- Due to the collaborative nature of our process, payments made are strictly non-refundable under any circumstances.
Cancellation Policy:
- Services can be cancelled only up to 24 hours before project initiation.
- Once the project initiation phase begins, cancellations are not permitted.
Approval Process:
- Before initiating any project, we thoroughly communicate with our clients to resolve queries and secure their approval.
- This ensures mutual agreement and clarity before work commences.
Client Responsibility:
- We encourage all clients to carefully review our refund and cancellation policy prior to making a payment.
- Proceeding with the payment indicates acceptance of our terms.
For additional information or assistance, feel free to email us at info@dynmarkit.com or contact us directly. We are committed to addressing your concerns promptly and professionally.